Due to the nature of this case, it will be discussed internally with our management team. I will then post an update here in accordance with our conclusions. It shouldn’t matter how much I have deposited on to your casino to determine how much I am entitled to.

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If you’re after big win payouts, search out games that have a high best win. This casino carries a reputable licence from the Malta Gaming Authority (MGA). MGA’s mission is to competently regulate all the gaming aspects under its authority to ensure a transparent and fair environment for players. The authority also strives to prevent crime, money laundering, and corruption – while protecting vulnerable players and minors. This is a data-driven casino review that utilises the benefits of the Slot Tracker tool to assess the performance of Viper Spin casino. This Viper Spin casino review will take a high-level approach, but there is much more to discover!

ViperSpin Casino – general discussion

• So I am having hard time understanding why have the settings changed over last 7 days ?
• I have tried to make multiple withdrawals that get knocked back with an error message saying “insufficient account balance”, even though on the withdrawal page it shows my balance “available for withdrawal”.
• They have offered me a refund to all my deposits also which is not right as if I had kept depositing over and over again and loose every time would they stop my account then or just keep taking my money.
• I was a fairly new player and won over $100k i maxed out the player/vip levels and had over 2m in turnover yet because i won off my first few deposits they refused to up my withdraw limits which seems predatory.
• I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.
• Therefore, the issue at hand is the use of multiple accounts.
• Please allow me to ask you a few questions, so I can understand the whole situation completely.

After a thorough review of ViperSpin Casino and considering its size, complaints, licenses, customer support, terms and conditions, limits, and other factors, I decided to give it a very good reputation rating. This means that it is a great casino that will be suitable for most players. Everything I found out is written in more detail in this review. Keep reading to find out more about this casino and whether it’s safe and suitable for you.

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The RTP in this phase of the game is generally higher than in the main game. It is incredibly exciting to enter into the bonus levels of games. Slot games are often made with the same level of art, sound, and animation as AAA games (an aspect of the product that is often overlooked). You can always contact the licensing authority of the casino.

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In this review, ViperSpin Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. However, although two accounts have been created and bonuses claimed on both, the winnings in question have been accumulated without the use of the bonus. The player also had their account verified, and unfortunately, the duplicate account was not detected. We are of the opinion that all winnings earned legitimately should be paid, even if the casino wishes to close your account thereafter. However, as the casino has mentioned the use of multiple accounts, I would like to review any supporting evidence the casino can provide.

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I’m all knew this as I have never had issue with other casinos in the past. This could all been voided if you just let me delete my original account when I requested, feels as if you keeping a card up your sleeve until you need it. Out of due I think it’s still the casino responsibly to inform viperspin the player of breaching T&C’s especially when your staff know that the player is or will in breach of T&C’s. In response to your first question whether I had gained any profits on on bonuses on my second account , No ! I have been given or ask for bonus yes but not profited from them.

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Keep reading our ViperSpin Casino review to learn more about this casino and decide whether it is a good choice for you. There are only a few payment methods supported by ViperSpin, including Visa, MasterCard, Skrill, AstroPay, MiFinity, Bitcoin, Ethereum, and Litecoin. Given that both the minimum deposit amount and the withdrawal cap are only set at €۱۰, they are very reasonable indeed. However, the operator only permits small weekly and monthly maximum payouts compared to other casinos. You should also be informed that it could take up to 7 working days to complete withdrawals of more than €۱۰۰۰٫ Finally, in order to comply with AML rules and prevent additional fees, you must wager your deposits at least once before requesting a cash-out.

Bettor who stood to win $1 million in Jontay Porter betting scam pleads guilty

I’m not responsible for complaints and I don’t deal with them personally, but I asked Nick to share all the info with me. I know there was some kind of deal with the player above and even thought it was originally closed as unresolved, it will probably change in the future. If anything else is required, admin team you’re welcome to email and we are happy to follow up and proceed with any documents, screenshots or basically anything required. As you know, because you have emailed it 10 times today as shown above. We have also emailed you to try to assist whatever questions you have, but I do think it’s best Guru gets involved and tries to help you because I am really not sure what we can do at this point. ViperWin Casino offers new players a 100% bonus up to €/$/£ ۵۰۰ + ۲۰۰ spins, and one chance at bonus crab.

• Regardless no one confirmed your account was closed on our end either, if you had not of made two accounts in the first place this would not have occurred.
• As mentioned you are permanently banned after this balance.
• ViperWin Casino has gotten its name from its logo that has a viper on it.
• I am still waiting for the requested documents to be sent by the casino.
• The website is also secure because it has a very powerful SSL certificate protecting it.

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Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent. It’s also a good time to check if there are any deposit bonuses available, as these can provide additional funds. For new players there is a delightful welcome offer and for existing players there are free spins, reload bonuses, cashback deals, tournaments and more. Play ‘N Go may have started off in 2005 but it was only in 2012 – ۷ years later –that it was able to finally release its first game for mobile. The reason was simple – mobile devices weren’t all that popular then, unlike today, and didn’t have the technological advancements to host and offer casino games.

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• But I’ll summarise it quickly for you in dot points so you understand.
• Discuss anything related to ViperSpin Casino with other players, share your opinion, or get answers to your questions.
• The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
• We checked the bottom of the Viper Win Casino website and found that this is a product by Estolio Limited.
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I do believe Nick said he’d re-open then deem it as solved. Even though you live in Australia, you can pay someone to take care of it and bring it to the court. On the other hand, it will cost a lot and the result is uncertain. Attached is the photographic logs, but we will send Guru the actual live document feed stating every single bet, time placed by Evolution. We appreciate all feedback, good or bad that is how like any casino / business we grow and improve overall as a new casino. Sports betting enthusiasts are getting 100% up to €/$/£ ۱۰۰ on their first deposit.

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The player’s request for a partial refund had also been denied by the casino. We had concluded that the casino had acted within its rights to block the player’s account and confiscate the winnings due to the violation of their terms and conditions. Based on their findings, we have calculated the casino’s Safety Index, which is our score describing the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. In terms of player safety and fairness, ViperSpin Casino has a High Safety Index of 8.2, which makes it a recommendable casino for most players.

• You have also continued to play for three months depositing and withdrawing, taking further bonuses and you’ve even been playing today…
• If people are allowed to make false reviews then there’s no issue with us asking the players that do play regularly on viperspin to give honest input based on their experience.
• If you possess communication suggesting the casino recommended a new account, the situation might differ.
• The site is easy to use with plenty of filters and links that will take you where you want.
• Big Time Gaming, NetEnt, Play’n GO, and all of the biggest provider names in the business are present at ViperWin.
• Well, not the best approach, but as long as the winnings are paid,…
• It is unfortunate that the duplicate account was not detected straight away.

For users of fiat, ViperWin accepts Mastercard, Ecopayz, Flexepin, Interac, Neosurf, and more. Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. I’m glad to hear that your issue has been resolved successfully. We aren’t threatening you, you’re the one who threatens my staff. I’ll provide proof to that shortly though because you’re honestly delusional.

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Please allow me to ask you a few questions, so I can understand the whole situation completely. I have referred buy a friend he mentioned that yous assist with casino disputes. Due to the aforementioned reasons, this complaint will now be rejected. Just to keep you updated, this case is once more being discussed internally today regarding the latest evidence and I will post our response immediately thereafter. We are currently awaiting additional information from the player and will update here accordingly.

Its clear you’re an unreasonable person, delusional and a pathological liar even though you are a regular player you’re abuse towards my support team won’t be tolerated any further. There is currently no live chat but the support email was pretty fast and very helpful. Website blocking is one of a range of enforcement options available to ACMA. Action can be taken if a site does not hold a licence, offers prohibited services such as online slots or in-play sports betting, or publishes ads for another site that is unlicensed or runs prohibited services.

We have been incredibly generous in what we’ve given you, one that I can assure you majority of online casinos would not do. So I you have paid me $4,554 you gave 1.4K in bonus which I never won or withdrew from I think 3k is fair, your casino still is coming out on top buy miles with my winnings you have taken, and also all my recent deposit. I just very tired and would like to put this to bed please. Roman had explained to me that my winnings cannot be paid out due to the breach, however told me that all my deposits on my secondary account will be refunds as a courtesy made as if it sound like they were doing me a favour. My initial deposit I have made equivalent to around $4,600.00 so I had agree to them term think that that’s the best result I was going to receive. We feel it’s fair to offer the player a refund of deposits, which is a lot more then most would do.

• A mobile responsive website is an absolute must in this day and age.
• Members can bet on numerous sports, including football, basketball, ice hockey, cricket, golf, and motorsports.
• Players are advised to check all the terms and conditions before playing in any selected casino.
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• Simple question man, all i want is my money you can post whole conversation I did nothing bad, I was a little extra from time to time but I did give you guys 38k i just a bit over a year, so If asking for extra is a sin so be it.
• Your earnings are calculated on a monthly basis and payments are made monthly.
• We aren’t threatening you, you’re the one who threatens my staff.

He bets bigger, he bets every day and he withdraws big amounts of money in Australia. We would like to ask ViperSpin Casino to reply to this complaint. If the casino fails to respond in the set time frame, the complaint will become ‘unresolved’ which may negatively affect its rating. I just want to know how a casino can not pay a person for their winnings. I do not have multiple accounts with Viperspin, they are completely making up stories. I’m happy to negotiate an amount to withdraw but I will not except that the casino is not paying me at all.

Northern Territory regulator backs Entain in dispute over Ladbrokes betting payout

I am not scammer or liar I am a streamer and I was asking for bonuses but it was all asked for once i would loose my own money deposite. Sometimes I will admit I was asking for more but I was just asking it was up to them to make decision. 38k inside online casino in about 1 year and 2 months is great amount of money I spent on you guys and now that i finally got something I have to go thru all this to just get paid. As i have explained to you numerous of times I have withdrawn 4200 last week with absolutely yhe same settings and details as i did this week and every other time i had to withdraw.